In the excerpt from "Obsidian" by Jennifer L. Armentrout, the narrator quickly goes upstairs to turn on their laptop, eager to see the response to a review they had written the night before. However, they are disappointed to find no comments on it, leading them to express frustration with people in general.

Despite the lack of comments, there is a silver lining for the narrator as they discover they've gained five new followers. This mixed reaction invokes a sense of hope and appreciation for the positive aspects of social media, making the narrator feel that, on balance, people can indeed be great.