In Margaret Atwood's "The Year of the Flood," a key insight revolves around the nature of customer service. The protagonist emphasizes the importance of making each customer feel special and valued, likening them to princesses who demand attention and care. This serves as a reminder to her staff that catering to customers requires understanding their desires and sometimes accommodating their demanding personalities. This perspective highlights the delicate balance in customer relations, where the need to please can often lead to challenges. Atwood's remark underscores the notion that serving others, especially in a commercial context, involves navigating the complexities of human behavior and expectations.

In Margaret Atwood's "The Year of the Flood," a key insight revolves around the nature of customer service. The protagonist emphasizes the importance of making each customer feel special and valued, likening them to princesses who demand attention and care. This serves as a reminder to her staff that catering to customers requires understanding their desires and sometimes accommodating their demanding personalities.

This perspective highlights the delicate balance in customer relations, where the need to please can often lead to challenges. Atwood's remark underscores the notion that serving others, especially in a commercial context, involves navigating the complexities of human behavior and expectations.