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Book: The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business
Quotes of Book: The Innovator's Dilemma: The
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  1. Clayton M. Christensen _ The Innovator's Dilemma: The

    managers may think they control the flow of resources in their firms, in the end it is really customers and investors who dictate how money will be spent because companies with investment patterns that don't satisfy their customers and investors don't survive.
    book-quote

  2. Clayton M. Christensen _ The Innovator's Dilemma: The

    When commercializing disruptive technologies, they found or developed new markets that valued the attributes of the disruptive products, rather than search for a technological breakthrough so that the disruptive product could compete as a sustaining technology in mainstream markets.
    book-quote

  3. Clayton M. Christensen _ The Innovator's Dilemma: The

    The reason is that good management itself was the root cause. Managers played the game the way it was supposed to be played. The very decision-making and resource-allocation processes that are key to the success of established companies are the very processes that reject disruptive technologies: listening carefully to customers; tracking competitors' actions carefully; and investing resources to design and build higher-performance, higher-quality products that will yield greater profit. These are the reasons why great firms stumbled or failed when confronted with disruptive technological change.
    book-quote
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