One writer, Gardiner Hubbard, described the American telegraph system as "peculiarly a business system; eighty per cent of the messages are on business matters… . the managers of the telegraph know that their business customers want the quickest and best service, and care more for dispatch than low tariffs. Thus the great difference between the telegraph systems of Europe and America is that {in Europe}, the telegraph is used principally for social correspondence, here by businessmen for business purposes." The
( Tom Standage )
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