The solution for an individual firm must always address three perspectives in any organizational review: structure {how we are formally organized}; processes {how different types of decisions are to be made and how conflicts and trade-offs are to be resolved}; and people {appointing the right individuals to play the complex roles that will make it all work}.
No one dimension will solve the problem: all three must be examined. However, the importance of these three elements in the solution is first, people; then processes; then structure.
No one dimension will solve the problem: all three must be examined. However, the importance of these three elements in the solution is first, people; then processes; then structure.
( David H. Maister )
[ Strategy and the Fat Smoker; ]
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