Active listening is a crucial skill that involves focusing entirely on the speaker and being engaged in the conversation. It demands more than just hearing words; it requires the listener to be mentally and emotionally present, demonstrating genuine interest and understanding. This practice fosters effective communication and strengthens relationships.

In her book, "The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact," Susan C. Young emphasizes the significance of this skill. By honing active listening abilities, individuals can create an environment conducive to positive interactions, thereby enhancing clarity and mutual understanding in conversations.