Trust is essential for effective leadership and team dynamics. When leaders cultivate trust within their teams, they foster a strong connection that enhances collaboration and productivity. Conversely, mistrust can lead to discord and hinder the team's ability to perform efficiently, ultimately impacting overall profitability.

The importance of trust in creating viable teams is emphasized in Susan C. Young's book, "The Art of Connection." The author highlights that low connectivity can cause teams to struggle, making it critical for leaders to actively work on strengthening relationships and rapport among team members to ensure success.