Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle initiative to find the answers. Over a period of several years, they surveyed hundreds of teams, conducted interviews, analyzed studies, and observed how team members interacted with one another.Google's findings revealed that "psychological safety" is the key ingredient for creating a high-functioning team. It nurtures a healthy environment that encourages freedom of expression, engaging communication, empathy for one another, caring, support, respect and, drum roll please . . . BEING NICE!
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In their pursuit of the ideal team structure, Google initiated Project Aristotle, which involved extensive research over several years. The project included surveys, interviews, and observations of various teams to better understand the dynamics of teamwork. Through this comprehensive approach, Google aimed to identify the elements that contribute to successful team performance.
The results highlighted "psychological safety" as a crucial factor for fostering effective teams. This concept encompasses a supportive environment that promotes open communication, empathy, and mutual respect among team members, which ultimately leads to a culture of kindness and collaboration. Susan C. Young's book, "The Art of Action," reinforces these findings by illustrating the importance of initiating positive interactions to achieve impactful outcomes.
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