In their pursuit of the ideal team structure, Google initiated Project Aristotle, which involved extensive research over several years. The project included surveys, interviews, and observations of various teams to better understand the dynamics of teamwork. Through this comprehensive approach, Google aimed to identify the elements that contribute to successful team performance.

The results highlighted "psychological safety" as a crucial factor for fostering effective teams. This concept encompasses a supportive environment that promotes open communication, empathy, and mutual respect among team members, which ultimately leads to a culture of kindness and collaboration. Susan C. Young's book, "The Art of Action," reinforces these findings by illustrating the importance of initiating positive interactions to achieve impactful outcomes.