If you make the customer a promise... make sure you deliver

If you make the customer a promise... make sure you deliver it.

📖 Merv Griffin

🌍 American | 👨‍💼 Entertainer

🎂 July 6, 1925

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Trust and integrity are fundamental in building a strong relationship with customers. When you promise something, it sets an expectation, and fulfilling that promise reinforces your reliability. Failing to deliver can damage reputation and erode trust, making it difficult to maintain long-term success. The quote emphasizes the importance of commitment and honesty in service and sales, reminding us that words have weight and accountability is essential for sustainable relationships.

---Merv Griffin---

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January 09, 2026

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