"Life is not so predictable. I am forced to listen more carefully." This highlights how the unpredictable nature of life compels us to be more attentive and open-minded. Williams suggests that in both the right and left worlds, narratives are often fixed and deeply defended, creating an environment filled with certainty and conviction.

She emphasizes that this certainty turns us into missionaries for our beliefs, limiting our exposure to different perspectives. Such rigidity destroys variety, diversity, and creativity, as we become unable to truly engage and connect with the world in a meaningful and loving way.