The narrator describes a rushed visit to a store to purchase a laptop just before closing time. As she navigates through the store, she reflects on the changing terminology of women's clothing while searching for assistance. She takes an escalator, unable to locate the stairs, and emphasizes the vastness of the shop floor.
Upon seeking help, she encounters various salespeople: the first, an older woman, lacks fashion sense; the second, a young woman, seems inexperienced. Finally, she finds a staff member around her age who appears suitable to assist her, embodying the tale of Goldilocks in her quest for the perfect fit.