UN-Impressives of the Poor Listener * Thinking about what you should have done, could have done, or need to do. * Allowing your emotional reactions to take over. * Interrupting the person talking. * Replying before you hear all the facts. * Jumping to conclusions and making assumptions. * Being preoccupied with what you're going to say next. * Getting defensive or being over-eager. * One-upmanship-feeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share. * Imposing an unsolicited opinion. * Ignoring and changing the subject altogether.
by Susan C. Young
(0 Reviews)

The concept of listening effectively is often hindered by a range of common pitfalls. These include letting personal emotions dictate responses, interrupting the speaker, or prematurely replying without fully understanding their message. Additionally, many listeners jump to conclusions, impose unsolicited opinions, and even engage in one-upmanship, making the interaction less about understanding and more about competition. Such behaviors detract from meaningful communication and can lead to misunderstandings.

To cultivate better listening habits, one must prioritize focus on the speaker and their message. This means resisting the urge to think about one's own response, avoiding defensiveness, and refraining from changing the subject. By consciously working against these tendencies, individuals can improve their communication skills, fostering clarity and connection in conversations as highlighted in Susan C. Young's book, "The Art of Communication." Effective listening requires empathy and patience, which are essential for productive dialogue.

Rate the Quote

Add Comment & Review

User Reviews

Based on 0 reviews
5 Star
0
4 Star
0
3 Star
0
2 Star
0
1 Star
0
Add Comment & Review
We'll never share your email with anyone else.
More »

Other quotes in The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

More »

Popular quotes

Taffy. He thinks about taffy. He thinks it would take his teeth out now, but he would eat it anyhow, if it meant eating it with her.
by Mitch Albom
All our human endeavours are like that, she reflected, and it is only because we are too ignorant to realize it, or are too forgetful to remember it, that we have the confidence to build something that is meant to last.
by Alexander McCall Smith
In fact, none of us knows how he ever managed to get his LLB in the first place. Maybe they're putting law degrees in cornflakes boxes these days.
by Alexander McCall Smith
The value of money is subjective, depending on age. At the age of one, one multiplies the actual sum by 145,000, making one pound seem like 145,000 pounds to a one-year-old. At seven – Bertie's age – the multiplier is 24, so that five pounds seems like 120 pounds. At the age of twenty four, five pounds is five pounds; at forty five it is divided by 5, so that it seems like one pound and one pound seems like twenty pence. {All figures courtesy of Scottish Government Advice Leaflet: Handling your Money.}
by Alexander McCall Smith
Look, if you say that science will eventually prove there is no God, on that I must differ. No matter how small they take it back, to a tadpole, to an atom, there is always something they can't explain, something that created it all at the end of the search. And no matter how far they try to go the other way – to extend life, play around with the genes, clone this, clone that, live to one hundred and fifty – at some point, life is over. And then what happens? When the life comes to an end? I shrugged. You see? He leaned back. He smiled. When you come to the end, that's where God begins.
by Mitch Albom
Small towns are like metronomes; with the slightest flick, the beat changes.
by Mitch Albom
You say you should have died instead of me. But during my time on earth, people died instead of me, too. It happens every day. When lightning strikes a minute after you are gone, or an airplane crashes that you might have been on. When your colleague falls ill and you do not. We think such things are random. But there is a balance to it all. One withers, another grows. Birth and death are part of a whole.
by Mitch Albom
we get so many lives between birth and death. A life to be a child. A life to come of age. A life to wander, to settle, to fall in love, to parent, to test our promise, to realize our mortality-and, in some lucky cases, to do something after that realization.
by Mitch Albom
Where there's bluster, thinks Luisa, there's duplicity
by David Mitchell
I have the tendency to be nervous at the sight of trouble looming. As the danger draws near, I become less nervous. When the peril is at hand, I swell with fierceness. As I grapple with my assailant, I am without fear and fight to the finish with little thought of injury.
by Jean Sasson