The tone of voice you express can significantly influence how your message is received, whether you're speaking or writing. It's not just the content of your words that matters; the way in which you convey them also plays a crucial role in communication. The nuances of your tone can convey emotions, intentions, and attitudes, affecting the overall impact of your interactions.

In her book, "The Art of Communication," Susan C. Young emphasizes the importance of clarity and understanding in effective communication. Recognizing that both spoken and written words carry a tone helps individuals enhance their communication skills, leading to more positive outcomes in their relationships and engagements.