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Book: The Advantage: Why Organizational Health Trumps Everything Else In Business
Quotes of Book: The Advantage: Why
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  1. Patrick Lencioni _ The Advantage: Why

    As important as it is for all members of a leadership team to commit to being vulnerable, that is not going to happen if the leader of the team, whether that person is the CEO, department head, pastor, or school principal, does not go first. If the team leader is reluctant to acknowledge his or her mistakes or fails to admit to a weakness that is evident to everyone else, there is little hope that other members of the team are going to take that step themselves. In fact, it probably wouldn't be advisable for them to do so because there is a good chance that their vulnerability would be neither encouraged nor rewarded.
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  2. Patrick Lencioni _ The Advantage: Why

    These are the six questions: 1. Why do we exist? 2. How do we behave? 3. What do we do? 4. How will we succeed? 5. What is most important, right now? 6. Who must do what?
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  3. Patrick Lencioni _ The Advantage: Why

    On a cohesive team, leaders are not there simply to represent the departments that they lead and manage but rather to solve problems that stand in the way of achieving success for the whole organization. That means they'll readily offer up their departments' resources when it serves the greater good of the team, and they'll take an active interest in the thematic goal regardless of how closely related it is to their functional area.
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  4. Patrick Lencioni _ The Advantage: Why

    What else should leaders be doing besides going to meetings?
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  5. Patrick Lencioni _ The Advantage: Why

    Putting together an agenda before a staff meeting is like a marriage counselor deciding what issues she's going to cover with a couple prior to meeting with them.
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  6. Patrick Lencioni _ The Advantage: Why

    No action, activity, or process is more central to a healthy organization than the meeting.
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  7. Patrick Lencioni _ The Advantage: Why

    Hiring without clear and strict criteria for cultural fit greatly hampers the potential for success of any organization.
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  8. Patrick Lencioni _ The Advantage: Why

    Direct, personal feedback really is the simplest and most effective form of motivation.
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  9. Patrick Lencioni _ The Advantage: Why

    The most well-intentioned, well-designed departmental communication program will not tear down silos unless the people who created those silos want them torn down.
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  10. Patrick Lencioni _ The Advantage: Why

    the best way to ensure that a message gets communicated throughout an organization is to spread rumors about it.
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  11. Patrick Lencioni _ The Advantage: Why

    Ricky asks her, "You lost your earrings in the living room?" She shakes her head. "No, I lost them in the bedroom. But the light out here is much better." And there it is. Most leaders prefer to look for answers where the light is better, where they are more comfortable. And the light is certainly better in the measurable, objective, and data-driven world of organizational intelligence {the smart side of the equation} than it is in the messier, more unpredictable world of organizational health. Studying spreadsheets and Gantt charts and financial statements is relatively safe and predictable, which most executives prefer. That's how they've been trained, and that's where they're comfortable. What they usually want to avoid at all costs are subjective conversations that can easily become emotional and awkward. And organizational health is certainly fraught with the potential for subjective and awkward conversations.
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  12. Patrick Lencioni _ The Advantage: Why

    leaders confuse the mere transfer of information to an audience with the audience's ability to understand, internalize, and embrace the message that is being communicated.
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