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Book: The Advantage: Why Organizational Health Trumps Everything Else In Business
Quotes of Book: The Advantage: Why
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  1. Patrick Lencioni _ The Advantage: Why

    The only way for people to embrace a message is to hear it over a period of time, in a variety of different situations, and preferably from different people. That's why great leaders see themselves as Chief Reminding Officers as much as anything else. Their top two priorities are to set the direction of the organization and then to ensure that people are reminded of it on a regular basis.
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  2. Patrick Lencioni _ The Advantage: Why

    Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them. But the healthy ones tap into almost all of it. That, as much as anything else, is why they have such an advantage over their unhealthy competitors.
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  3. Patrick Lencioni _ The Advantage: Why

    The healthier an organization is, the more of its intelligence it is able to tap into and use. Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them. But the healthy ones tap into almost all of it.
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  4. Patrick Lencioni _ The Advantage: Why

    Becoming a healthy organization takes a little time. Unfortunately, many of the leaders I've worked with suffer from a chronic case of adrenaline addiction, seemingly hooked on the daily rush of activity and firefighting within their organizations. It's as though they're afraid to slow down and deal with issues that are critical but don't seem particularly urgent. As
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  5. Patrick Lencioni _ The Advantage: Why

    Because the purpose of an interview should be to best simulate a situation that will give evaluators the most accurate view of how a candidate really behaves, it seems to me that getting them out of the office and doing something slightly more natural and unconventional would be a better idea. Heck, even taking a walk or going shopping is better than sitting behind a desk. The key is to do something that provides evaluators with a real sense of whether the person is going to thrive in the culture of the organization and whether other people are going to enjoy working with him or her.
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  6. Patrick Lencioni _ The Advantage: Why

    Great organizations, unlike countries, are never run like a democracy.
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  7. Patrick Lencioni _ The Advantage: Why

    Once a leadership team has become cohesive and worked to establish clarity and alignment around the answers to the six critical questions, then, and only then, can they effectively move on to the next step: communicating those answers. Or better yet, overcommunicating those answers-over and over and over and over and over and over and over again.
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  8. Patrick Lencioni _ The Advantage: Why

    The healthier an organization is, the more of its intelligence it is able to tap into and use.
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  9. Patrick Lencioni _ The Advantage: Why

    people in a healthy organization, beginning with the leaders, learn from one another, identify critical issues, and recover quickly from mistakes.
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  10. Patrick Lencioni _ The Advantage: Why

    Gut Feel Versus Structure Many leaders, especially those who run smaller organizations, believe that they have the natural skills they need to choose good people without any real process. They look back at their careers and remember the good employees they've hired and give themselves credit for having recognized those people's potential. However, they seem to block out the memories of the unsuccessful hires they've made, or they justify those mistakes based on the hidden behavioral deficiencies in the people they later had to fire. Whatever the case, they persist in the belief that they know a good person when they see one and that they can go about the hiring process without much structure.
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  11. Patrick Lencioni _ The Advantage: Why

    An organization has to institutionalize its culture without bureaucratizing it.
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  12. Patrick Lencioni _ The Advantage: Why

    A leadership team is a small group of people who are collectively responsible for achieving a common objective for their organization.
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