Effective communication is integral to building connections, regardless of the medium, be it face-to-face, over the phone, or through a recorded message. This notion emphasizes that every time we speak, we engage our audience, making it essential to ensure clarity and understanding in our delivery.

In her book, "The Art of Communication," Susan C. Young outlines eight strategies to enhance communication skills. By mastering these techniques, individuals can create a positive impact while fostering meaningful interactions with others, thereby reinforcing the importance of voice in establishing relationships.