Innovation, in a very real sense, exists in a "pre–quality revolution" state.1 Managers accept flaws, missteps, and failure as an inevitable part of the process of innovation. They have become so accustomed to putting Band-Aids on their uneven innovation success that too often they give no real thought to what's causing it in the first place.
Comments will not be approved to be posted if they are SPAM, abusive, off-topic, use profanity, contain a personal attack, or promote hate of any kind.