"A bowling ball crashed into the pins and Jane jumped and realised her task was much bigger…" This moment highlights Jane’s awakening to the seriousness of her situation at Storyton Hall. The resort's reputation is now threatened after a guest's death and an assault on a housekeeper, casting doubt on the safety and tranquility the guests once enjoyed. Jane recognizes that her role in protecting everyone at the resort has become vital in maintaining the establishment's standing.

"For decades, people had come to the resort seeking respite from the outside world. Now one guest was dead, and another had assaulted a housekeeper. And if it wasn't Jane's responsibility to protect the people who came to Storyton, then whose was it?"