Dr. Malcolm is characterized as a strong-willed individual with eccentric views, which he presents in a lighthearted manner. He points out that, despite the absurdities of his thoughts, the topics he's addressing are significant. He draws attention to the predetermined behaviors and societal norms that shape how people act and think, highlighting the unexamined assumptions that govern their lives.
Malcolm critiques contemporary society by suggesting that while technology was meant to enhance our thinking and efficiency, it has, in fact, led to a decline in critical thought. The expectation was to eliminate paper and inefficiency, yet what has truly disappeared is deep contemplation, leaving individuals to follow established patterns without reflection.