Mma Potokwane reflects on the nature of kind men, asserting that they tend to be overwhelmed by requests due to their willingness to help others. She notes that such individuals often find themselves very busy, as everyone turns to them for assistance. This situation highlights how kindness can lead to an imbalance, with good-hearted people constantly asked to take on chores and favors.

In contrast, she mentions a past experience with a grumpy colleague who was avoided by everyone. His lack of kindness resulted in isolation, as no one felt comfortable asking him for help. This comparison underscores the importance of being approachable and kind, suggesting that those who are warm-hearted, like the groundsman, may inadvertently end up loaded with tasks, while those who are unfriendly may remain unasked and inactive.