Isn't it amazing how many people in the world hate you? Most of them you will never even meet, and yet they really don't like you at all. All the people who write software at Microsoft hate you, and so do most of the people who answer phones at Expedia.
In Bill Bryson's "The Road to Little Dribbling," the author reflects on the surprising reality that many people around the globe may harbor dislike for an individual, often without ever having met them. This sentiment highlights the pervasive nature of anonymity in modern interactions, especially in the context of large corporations where employees may hold negative opinions about consumers they never encounter face-to-face.
Such a realization can be both humorous and disheartening, as Bryson specifically mentions the disdain he imagines from software developers at Microsoft and customer service representatives at Expedia. This observation underscores the complex relationship between consumers and service providers in our interconnected world, where personal connections often take a backseat to the impersonal nature of corporate structures.
