In her book "The Art of Connection," author Susan C. Young reflects on the duality of human nature, highlighting how rudeness exists in the world. Despite encountering rude individuals, she emphasizes that kindness often begets kindness. Her experiences throughout various travels illustrate that a friendly approach typically invokes a similar response from others, leading to positive interactions.

Younger underscores that regardless of geographical differences, people tend to be warm, approachable, and compassionate when met with friendliness. This observation serves as a reminder to cultivate positive relationships and enrich connections with those around us.