The quote from Iain M. Banks' "The Player of Games" expresses a perspective on social interactions that value authenticity over conventional civility. It highlights the frustration that can arise from overly polite behavior, suggesting that such politeness can sometimes feel insincere or stifling. In contrast, the blunt and often abrasive communication described in the quote is seen as more genuine and refreshing.
This view challenges the idea that politeness is always preferable, positing that being rude or insulting can bring about a more honest and direct form of engagement. It conveys a longing for realness in conversations, implying that the discomfort of rudeness can be more engaging than the superficial pleasantries people often resort to in social exchanges.