In a conversation between Maisie and Dr. Dene, they explore the critical factors that influence recovery from illness. Dr. Dene states that acceptance is fundamental; individuals who struggle to accept their situation often remain trapped in thoughts of regret and 'what ifs' that hinder their progress. This initial acceptance is essential for moving forward.

Dr. Dene elaborates that recovery is a three-step process. Acceptance comes first, followed by the formulation of a clear plan for improvement and a vision of what recovery will look like. This structured approach helps individuals navigate their healing journey effectively and encourages them to focus on the future rather than dwelling on the past.