In her book "Talk to the Hand," Lynne Truss explores the decline of manners in contemporary society. She argues that etiquette is not merely about following rules but involves a deeper understanding and consideration for others. Truss emphasizes that good manners require us to empathize and put ourselves in someone else's shoes, fostering a connection and respect between individuals. Truss's insights suggest that the erosion of basic courtesy contributes to a more rude and disconnected world. By highlighting the role of imagination in social interactions, she calls for a renewed commitment to civility, urging readers to consider the feelings and perspectives of those around them.

Manners are about imagination, ultimately. They are about imagining being the other person.

- book: Talk to the Hand: The Utter Bloody Rudeness of the World Today, or Six Good Reasons to Stay Home and Bolt the Door - author: Lynne Truss