In the view expressed in Mitch Albom's "The Five People You Meet in Heaven," the concept of love is often misunderstood. People tend to talk about love as if it is a tangible item that one can stumble upon, suggesting a simplistic approach to a complex emotion. This perspective diminishes the individuality of love, which can vary greatly between different people and situations.

The author highlights that love is not a uniform experience, but rather an emotion that evolves and transforms. Each relationship brings its unique nuances, shaped by the individuals involved. This emphasizes that love should be recognized in all its diverse forms, rather than being seen as an elusive treasure one is lucky to find.