In "The Trusted Advisor," David H. Maister emphasizes the importance of effective communication in building trust. He recommends that professionals should always reconfirm scheduled events prior to their occurrence. This proactive approach helps ensure that all parties are aligned and reduces the chances of misunderstanding or conflict. By taking this step, individuals demonstrate reliability and commitment to their relationships.

Maister also highlights the necessity of promptly announcing any changes to previously arranged dates. By addressing alterations as soon as they arise, one fosters an environment of transparency and accountability. This responsiveness contributes to stronger relationships and reinforces the concept of intimacy in professional interactions, ultimately leading to greater trust and collaboration.