In Walter Isaacson's book, "The Innovators," the author recounts an experience shared by Taylor, who faced persistent challenges when attempting to communicate with corporate executives in the eastern United States. His efforts revealed a stark contrast in the values placed on technology, highlighting a strong belief that traditional office machines held more significance than emerging computer technologies.
The director of a Xerox research facility in Webster, New York, emphasized this sentiment, claiming that the copier would always overshadow the computer in terms of societal importance. This perspective illustrates the struggle and resistance faced by innovators during the digital revolution as they sought recognition for the transformative power of computing.