The ability to deal with people is as purchasable a commodity as sugar or coffee, he once said, and I pay more for that ability than for any other under the sun.

The ability to deal with people is as purchasable a commodity as sugar or coffee, he once said, and I pay more for that ability than for any other under the sun.

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This quote from Ron Chernow's biography of John D. Rockefeller Sr. presents a profound insight into the value of interpersonal skills, equating them with tangible commodities such as sugar or coffee—items known for their universal desirability and market value. What strikes me most is the deliberate decision to pay more for the ability to deal with people than for anything else, highlighting the essential role that emotional intelligence and human relations have not just in business but in life.

In a world increasingly driven by technology and mechanized processes, the art of dealing with people remains uniquely irreplaceable. The comparison to purchasable commodities underscores that social skills can be cultivated, learned, or hired, emphasizing that the ability to understand, negotiate, and cooperate can be consciously invested in and strategically prioritized. This aligns with Rockefeller's reputation as a shrewd businessman who valued not only wealth but also the human capital and networks that finance alone could not secure.

Moreover, this perspective challenges us to consider the costs and returns of investing time and resources into developing interpersonal acumen. In a practical sense, fostering genuine connections, empathy, and diplomatic savvy can yield greater dividends than technical skills or financial capital alone. It suggests that success, and by extension influence, is often predicated upon how effectively we engage with others. In sum, this quote invites us to reevaluate ordinary commodities against the extraordinary value of human connection and to recognize the profound returns from investing in the craft of dealing with people.

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May 27, 2025

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