There's a level of service that we could provide when we're just at Harvard that we can't provide for all of the colleges, and there's a level of service that we can provide when we're a college network that we wouldn't be able to provide if we went to other types of things.
This quote highlights the benefits of scale and specialization in providing services. When focused on a single leading institution like Harvard, resource allocation can be highly tailored, ensuring a premium level of service. Conversely, operating as a broader college network offers a different set of advantages, such as broader reach and shared resources. Both approaches come with unique strengths, emphasizing that the context and scope significantly influence service quality and capacity. Strategic choices between specialization and expansion often depend on organizational goals and values, which this quote encapsulates effectively.
