There were times when an apology was best, she thought, even when one really had nothing to apologise for. If only people would say sorry sooner rather than later, Mma Ramotswe believed, much discord and unhappiness could be avoided. But that was not the way people were. So often pride stood in the way of apology, and then, when somebody was ready to say sorry, it was already too late.
Mma Ramotswe reflects on the value of apologizing, suggesting that sometimes a simple "sorry" can prevent further discord even when an individual feels unjustified in their regret. She believes that early apologies can help avert misunderstandings and unhappiness among people, especially in a society where pride often hinders open communication.
Despite her insights, she realizes that many individuals struggle with the act of apologizing. By the time they feel inclined to express regret, it is often too late, and the opportunity for reconciliation may have passed, leaving a lingering sense of discord.
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