In "Eats, Shoots & Leaves," author Lynne Truss explores the concept of good manners and how they function in social interactions. She suggests that true politeness operates quietly, serving to facilitate comfort and ease without seeking recognition or praise. This subtlety is comparable to the role of punctuation in writing, which clarifies meaning without being obtrusive.

Truss highlights the connection between the term "punctilious," emphasizing that just as punctuation plays a critical role in clarity, good manners contribute to smooth interpersonal communication. Both are essential for maintaining a respectful and harmonious environment, often going unnoticed yet profoundly impactful.