Impact investment is an important business driver, and more importantly, it is a business driver because clients want it.

That's the great thing about Apple: it's very focused on the things that we know how to do very well and not try to extend ourselves to areas that we know very little about or don't have a lot of...

The idea is to recruit in a closed environment, rather than listening to the press or getting distracted by conflicting agents' claims. We try and make cold decisions based on information.

If you can market smut and toilet paper, you can market movies.

The strength in our third-quarter financial results is cause for excitement. I'm particularly pleased that we continue to demonstrate impressive growth at the same time we are engaged in important...

The Internet is a powerful way to make lots of money... But we are not going to buy Yahoo!

I think there are certain business matters which we must now conduct differently than we used to.

Feedbacks are means for brands to look back.

Quality products and personalized attention secures retail customers.

Your strategy for success must constantly move, change, and evolve.

Fail hard, fail fast and fail often is the only way to get involved with real innovation in this fast changing world. Instead, most companies are trying to prevent failure at all cost, which makes...

Delaying is the most dangerous thing you can do in business.

Even when the economy isn't doing so well, people will still need good products and services. When you build a business around products and services that people will always need, then find innovative...

If you take the approach of "earning" your customers' business every day and treating them well, they're less likely to try someone else.

Marketing and promoting doesn't come down to the likes, the pins, the plus ones, the followers, the fans, the friends, the views, or the plays online. Marketing and promoting comes down to the...

The proprietary advantage once enjoyed by companies who assembled teams under their own roofs and used them only on their own products has been surrendered in the rush to attain some semblance of...

In other words, the best marketing decision you can make is to have a product or business that fulfills a real and compelling need for a real and defined group of people - no matter how much tweaking...

I remember him saying over and over again: go in and check our competition. Check everyone who is our competition. And don't look for the bad. Look for the good. If you get one good idea, that's one...

If good management practice drives the failure of successful firms faced with disruptive technological change, then the usual answers to companies' problems—planning better, working harder, becoming...

You can only shape the experiences that are important to your customers when you understand who you are really competing with.

Then the business game is to make profits out of others, and to prevent others from making profits out of you.