'You're fired' was not a part of the deal. And when I went into the first board room, the very first one, I'm looking at these people, and I had to fire somebody, but we never thought in terms of the...

I think it is important for people who are given leadership roles to assume that role immediately.

Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.

I think there are certain business matters which we must now conduct differently than we used to.

What trumps the 'How' of Leadership is the 'Why'

Lorne knows that the most exhausting people occasionally turn out the best stuff.

What gets measured and clearly defined does get done.

Things refuse to be mismanaged for long.

Don't Give Someone Responsibility without Requisite Authority

Management works in the system

Management informs. Leadership applies. The effective managers inform accurately. Effective leaders apply wisely.

It is absolutely necessary... for me to have persons that can think for me, as well as execute orders.

As a collaborative leader, you support people in their work - you remove roadblocks and help them win.

Leadership at its essence is about serving. But it's not only people serving you. You're serving them. We're joined together to serve the customer. At Medtronic, we're trying to serve the patient....

Building an effective, cohesive team is extremely hard. But it's also simple.

We manage what we monitor.

If good management practice drives the failure of successful firms faced with disruptive technological change, then the usual answers to companies' problems—planning better, working harder, becoming...

Three classes of factors affect what an organization can and cannot do: its resources, its processes, and its values.

You can change only what people know, not what they do.