It's better to have people be happy using someone else's product than disgruntled using yours.
In the book "Rework" by Jason Fried, the author emphasizes the importance of customer satisfaction over product ownership. He argues that it's preferable for individuals to feel content using a product created by someone else rather than feeling unhappy while using your own product. This perspective highlights the significance of prioritizing user experience and happiness, regardless of brand loyalty.
This quote serves as a reminder that the ultimate goal in business is to create value for users. A positive user experience can lead to better customer relations and long-term success, even if it means accepting that your product might not be the first choice for everyone. In an increasingly competitive market, fostering happiness and satisfaction should take precedence over simply driving sales.