In her book "The Art of Action," Susan C. Young discusses the significant difference in how polite and rude individuals are perceived by others. Politeness fosters respect, admiration, and appreciation, leading to a more favorable impression in social interactions. People are generally drawn to those who exhibit courteous behavior, which can positively influence personal and professional relationships.

Young emphasizes that adopting politeness can enhance one’s ability to initiate actions and create positive impacts. By cultivating a respectful demeanor, individuals not only improve their own image but also contribute to a more pleasant environment for everyone around them.