In "The Art of Action," Susan C. Young emphasizes the universal significance of etiquette as a reflection of class and sophistication. According to her, good manners are not restricted by social status, background, or education; rather, they are a fundamental aspect of human interaction that speaks volumes about one's character. This suggests that how a person conducts themselves reflects their inner values more than it does the responses of others.

Young's perspective underlines the importance of cultivating good manners as they transcend cultural and demographic boundaries. She suggests that the elegance of etiquette serves as a bridge that connects individuals across diverse backgrounds, reinforcing the idea that gracious behavior can positively influence social dynamics and contribute to personal and collective growth.