The book "First Phone Call from Heaven" by Mitch Albom explores the theme of communication between the living and the deceased. The story revolves around a woman named Tess Rafferty, who receives what she believes to be messages from her late mother. These phone calls spark curiosity and excitement in her small town, leading to a mix of belief and skepticism among the residents.

As the narrative unfolds, the characters grapple with their grief and the possibility of life after death. Mitch Albom delves into the emotional and philosophical implications of these calls, encouraging readers to reflect on the connections that transcend life itself. Through Tess's journey, the book offers a poignant message about love, loss, and the hope that comes from believing in a higher connection.