The quote reflects the frustration of a professional who feels that some clients prioritize completing a deal over understanding the intricate processes involved. There’s a perception that these clients are more interested in gaining their fees than engaging with the complexities and rituals that are a part of negotiations. This attitude can undermine the collaborative nature that is often essential in achieving successful outcomes.
The mention of clients who refuse to acknowledge established rituals highlights a larger issue in business interactions—that effective communication and active listening are crucial for success. If parties involved in a deal disregard these practices, it can lead to a breakdown in negotiations and ultimately foster an environment where genuine collaboration is hindered and desired outcomes remain unachievable.