In "The Handsome Man's Deluxe Café," Alexander McCall Smith emphasizes the difference between people's intentions and their actions. He argues that while plans can express desires and aspirations, they often don't reflect actual behavior. To truly understand someone's likely actions, one must observe them over time. This observation reveals that individuals typically repeat past behaviors, suggesting a predictability in human nature.

This insight underlines the importance of observation in predicting future behavior. Instead of relying solely on what people claim they want to do, a clearer picture emerges from watching their choices and actions. This approach highlights the contrast between aspirations and real-life decisions, allowing for a better understanding of human tendencies and motivations.