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employee engagement
employee engagement - Bilingual quotes that celebrate the beauty of language, showcasing meaningful expressions in two unique perspectives.
Susan C. Young
The Gift of GabShe continued by saying, Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do.
Susan C. Young
Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation.
Susan C. Young
When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being.
Susan C. Young
An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.
Susan C. Young
ASK YOURSELF: * Have you pondered a question and someone ironically shows up with the answers? * Have you ever been thinking of a friend and within moments they mysteriously call or come by? * How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity?
Susan C. Young
Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?
Susan C. Young
The Swiss psychiatrist Carl Jung {1875-1961} first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity.
Susan C. Young
My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest.
Susan C. Young
Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.
Susan C. Young
Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words-your best first impressions ride on them.
Susan C. Young
Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembered!
Susan C. Young
Bull in a China ShopThe metaphor bull in a china shop appropriately describes how a clumsy {or socially awkward} person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn't-it could cause damage?You can be a bull. And you can be in the china shop. But, just don't break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration.
Susan C. Young
By becoming aware of the differences and developing an understanding of each person's uniqueness, you will improve your interactions to make more positive first impressions.
Susan C. Young
Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.
Susan C. Young
Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different.
Susan C. Young
Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?
Susan C. Young
Free Flowing DialogueHave you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?
Susan C. Young
Getting into SyncPeople feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully.
Susan C. Young
5 Reasons to Develop the Power of the Pause. It . . . 1.encourages your communication partner to express their thoughts without interruption.2.provides a moment of silence to calm incessant talking.3.allows time for your brain to catch up with our mouth.4.provides your listener with space to process your message.5.highlights important points for your message to have more impact.
Susan C. Young
I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later.
Susan C. Young
Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.
Susan C. Young
Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.
Susan C. Young
It is not unusual for people to believe that their way is the best way-that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others.
Susan C. Young
Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow.
Susan C. Young
Being "out of sync" can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person.
Susan C. Young
Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.
Susan C. Young
The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.
Susan C. Young
In his book, The Four Agreements, Miguel's Ruiz encourages us to "not take things personally; people behave for their reasons, not ours." Our personality differences and life experiences shape how we perceive, engage, react, and respond.
Susan C. Young
The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that range from being an "introvert" to an "extrovert" and placing "ambivert" smack dab in the middle.This linear scale illustrates a continuum of experiences, because these descriptions do not apply to every person at all times. We all have tendencies, preferences, and comfort zones that change according to the people we are surrounded by, the environment we find ourselves in, and our levels of confidence in the moment. Using the scale above, where do you typically fall in the spectrum?
Susan C. Young
Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient.
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