MMA Ramotswe说，将信交给MMA Makutsi，这是非常容易感谢的，”大多数人不愿意这样做。他们不感谢为他们做某事的人。他们只是认为这是理所当然的。
(It is so easy to thank people," said Mma Ramotswe, passing the letter over to Mma Makutsi, "and most people don't bother to do it. They don't thank the person who does something for them. They just take it for granted.)