A wise business practice is to become a prolific note-taker if you aren't already. When you've had a great conversation or interaction with someone-whether it is on a conference call, Skype, in a meeting, or even in passing-jot down a note or two about your time together. Then you can reference it the next time you see each other or speak again. Since most of us don't have as extraordinary a memory as my friend Teresa Palm, taking notes is a smart and easy way to show that you are interested and care.
( Susan C. Young )
[ The Art of Connection: 8 Ways ]
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