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customer service quotes
customer service quotes - Bilingual quotes that celebrate the beauty of language, showcasing meaningful expressions in two unique perspectives.
Susan C. Young
When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
Susan C. Young
With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
Susan C. Young
I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too!
Susan C. Young
Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated.
Susan C. Young
The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate more effectively with them.
Susan C. Young
A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring managers administer these tests to ensure that personalities are well matched to positions. They also help build dream teams to optimize the combinations of strengths and complementary qualities among their people.
Susan C. Young
Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression.
Susan C. Young
Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely!
Susan C. Young
communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leadership speaker, hire keynote speaker
Susan C. Young
Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
Susan C. Young
When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.
Susan C. Young
Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
Susan C. Young
When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.
Susan C. Young
The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their level to increase clarity and understanding.
Susan C. Young
Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your newfound communication skills into meaningful connections. The savvy socializer knows this all.
Susan C. Young
Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable!
Susan C. Young
Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they leave behind an aftermath of distrust, disrespect, and disappointment. And for what? This behavior creates immeasurable suffering in all directions. It ruins reputations and business deals, shatters lives-and closes doors which can never be re-opened. These repercussions can be prevented or avoided by simply BEING NICE.
Susan C. Young
Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities.
Susan C. Young
Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle initiative to find the answers. Over a period of several years, they surveyed hundreds of teams, conducted interviews, analyzed studies, and observed how team members interacted with one another.Google's findings revealed that "psychological safety" is the key ingredient for creating a high-functioning team. It nurtures a healthy environment that encourages freedom of expression, engaging communication, empathy for one another, caring, support, respect and, drum roll please . . . BEING NICE!
Susan C. Young
17 Ways to Just Be Nice "No act of kindness, no matter how small, is ever wasted." ―Aesop 1. Be sincere. 2. Be altruistic. 3. Practice patience. 4. Inquire and engage. 5. Keep your promises. 6. Offer help to others. 7. Acknowledge others. 8. Control your behavior. 9. Be situationally aware. 10. Be polite and courteous. 11. Use considerate manners. 12. Greet people with a smile. 13. Practice random acts of kindness. 14. Show respect for yourself and others. 15. Be complimentary and look for positives. 16. Walk in another's shoes to understand their needs. 17. Share of yourself without expecting anything in return.
Susan C. Young
Whoever came up with the idea that "nice guys finish last" must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being "un-nice" is a virtue? Anyone who wants to get ahead in life and have quality outcomes needs to understand that kindness is a strength. You will move forward faster by making friends rather than foes.
Susan C. Young
Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a "bitch" has its time and place. There will be times when you must engage with mean, rude, and inconsiderate people.
Susan C. Young
While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a "bitch" has its time and place. There will be times when you must engage with mean, rude, and inconsiderate people.
Susan C. Young
ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?
Susan C. Young
In the hit movie, "Pay It Forward," a middle school child dreams of how he can change the world by being the catalyst for kindness. He begins his "social experiment" by performing a selfless act of kindness, and so begins the domino effect. As each consecutive person receives an act of kindness they, in turn, do something nice for another. The kindness becomes contagious and changes hundreds of lives for the better. Think of the global impact we could make if more people would make it their mission to simply pay if forward by BEING NICE.
Susan C. Young
As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one's own detriment. Yet it is that same propensity for bold action which makes fulfilling the American Dream possible-where an immigrant can come to our country with nothing and achieve extraordinary things.
Susan C. Young
UN-Impressives * Lying. * Bragging. * Gossiping. * Cursing and using foul language. * Making self-deprecating comments. * Regularly expressing worry and anxiety. * Criticizing and condemning people and situations. * Demonstrating a lack of emotional intelligence or compassion.
Susan C. Young
As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.
Susan C. Young
Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise.
Susan C. Young
Becoming more socially aware involves greater understanding of the dynamics of social interactions to assure you achieve harmonious outcomes.
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Popular quotes
Taffy. He thinks about taffy. He thinks it would take his teeth out now, but he would eat it anyhow, if it meant eating it with her.
by Mitch Albom
All our human endeavours are like that, she reflected, and it is only because we are too ignorant to realize it, or are too forgetful to remember it, that we have the confidence to build something that is meant to last.
by Alexander McCall Smith
In fact, none of us knows how he ever managed to get his LLB in the first place. Maybe they're putting law degrees in cornflakes boxes these days.
by Alexander McCall Smith
The value of money is subjective, depending on age. At the age of one, one multiplies the actual sum by 145,000, making one pound seem like 145,000 pounds to a one-year-old. At seven – Bertie's age – the multiplier is 24, so that five pounds seems like 120 pounds. At the age of twenty four, five pounds is five pounds; at forty five it is divided by 5, so that it seems like one pound and one pound seems like twenty pence. {All figures courtesy of Scottish Government Advice Leaflet: Handling your Money.}
by Alexander McCall Smith
Look, if you say that science will eventually prove there is no God, on that I must differ. No matter how small they take it back, to a tadpole, to an atom, there is always something they can't explain, something that created it all at the end of the search. And no matter how far they try to go the other way – to extend life, play around with the genes, clone this, clone that, live to one hundred and fifty – at some point, life is over. And then what happens? When the life comes to an end? I shrugged. You see? He leaned back. He smiled. When you come to the end, that's where God begins.
by Mitch Albom
Small towns are like metronomes; with the slightest flick, the beat changes.
by Mitch Albom
You say you should have died instead of me. But during my time on earth, people died instead of me, too. It happens every day. When lightning strikes a minute after you are gone, or an airplane crashes that you might have been on. When your colleague falls ill and you do not. We think such things are random. But there is a balance to it all. One withers, another grows. Birth and death are part of a whole.
by Mitch Albom
we get so many lives between birth and death. A life to be a child. A life to come of age. A life to wander, to settle, to fall in love, to parent, to test our promise, to realize our mortality-and, in some lucky cases, to do something after that realization.
by Mitch Albom
Where there's bluster, thinks Luisa, there's duplicity
by David Mitchell
I have the tendency to be nervous at the sight of trouble looming. As the danger draws near, I become less nervous. When the peril is at hand, I swell with fierceness. As I grapple with my assailant, I am without fear and fight to the finish with little thought of injury.
by Jean Sasson
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