Steve Jobs struggled for three weeks to understand a complex topic, prompting people to explain it to him repeatedly. Despite their efforts, he remained confused and sought straightforward answers to practical questions. His inability to find clarity led him to take decisive action.
Frustrated with the complexity and lack of simple responses, Jobs started reducing the number of models and products. This reflects his preference for simplicity and focus in decision-making, which is a recurring theme throughout his approach to innovation and leadership in the tech industry.