It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to think that everyone else is wrong and thus limit your flexibility and...

How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you....

Do you ever sit back and wonder how and why other people are so successful, productive, or accomplished? What is the driver that inspires them to go for the gold, seize opportunities, and make things...

Initiative is The Start of All Good Things. Your ship will never come in if you don't send any out. Have you ever found yourself dreaming, hoping, and waiting passively for things to change or for...

Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It can be puzzling to people from other countries as to why Americans...

Communicating negatively {gossiping, bragging, bullying, and criticizing} can be disastrous to your reputation, cause you to lose the respect of others, and leave a terrible impression. Why leave this...

Wouldn't it be wonderful to be a natural communicator and know exactly what, when, why, and how to speak so that your message is conveyed and received as you intend?

Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.

Inversely, when you are in a small group of people or friends and you don't make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...

Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or break the outcome of your entire conversation. Been...

We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values-standards we may not know, nor typically see. When we do this, things can be taken...

Being "appropriate" means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly inappropriate in another. How does one discern?...

When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?

Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically, or professionally out of harm's way....

The fact that someone is different from you does not make them wrong-it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring!

To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of...

The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and...

The Words You WriteFew things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence.

The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow through your actions. Its magnetic impact derives from the words you use, attracting...

Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual,...

Different Strokes for Different FolksFirst things first-differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion,...

Make a Connection to remember people's names, -Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future...

To remember people's names, Pay Attention-Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.

To remember people's names, introduce a "Just-Met" to someone else-Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become...

To remember people's names, use association-Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his...

To remember people's names, use rhyming, rhythm, adjectives, and alliteration-Use rhyming {trim Kim}, rhythm {Sally sells seashells}, adjectives {kind Kevin}, and alliteration {Mike likes milk}. These...

Wearing Nametags- On OthersI enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and...