By your practice of active listening, everyone involved benefits because you . . .
• are more engaged and engaging;
• demonstrate that you are interested in others and what they have to say;
• make others feel important, respected, understood, and appreciated; • improve your memory and retention;
• affirm to others that you are an authentic, caring, and compassionate person;
make a great first and last impression"
• are more engaged and engaging;
• demonstrate that you are interested in others and what they have to say;
• make others feel important, respected, understood, and appreciated; • improve your memory and retention;
• affirm to others that you are an authentic, caring, and compassionate person;
make a great first and last impression"
( Susan C. Young )
[ The Art of Communication: 8 ]
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