To Become an Attentive Listener . . . • Observe a person's physical presence to see how their body language aligns with their message. • Recognize what is being said on the surface.
• Engage your intuition to hear the meaning, purpose, and motivation behind their message. • Be aware of your own internal responses and how you are feeling.
• Put yourself in their shoes to better understand their perspective.
• Engage your intuition to hear the meaning, purpose, and motivation behind their message. • Be aware of your own internal responses and how you are feeling.
• Put yourself in their shoes to better understand their perspective.
( Susan C. Young )
[ The Art of Communication: 8 ]
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