Active listening is a vital communication skill that ensures messages are both received and understood accurately. By engaging in active listening, you not only show your conversation partner that you value their words but also confirm that the information being shared resonates with you. This practice helps to enhance the overall clarity of communication.
According to Susan C. Young in her book, "The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact," mastering the art of active listening can lead to more effective interactions. It fosters an environment where ideas can be exchanged openly, ultimately leading to greater understanding and positive outcomes in conversations.