The statement suggests that, counterintuitively, a CEO may often be unaware of crucial details within their organization. Despite holding a position of power, they can miss out on important information and insights that are vital for effective leadership. This highlights the paradox that authority does not necessarily equate to awareness or understanding.
This idea is further explored in Jason Fried's book "It Doesn't Have to Be Crazy at Work," which emphasizes that effective management involves staying informed and connected with the realities of the workplace. It encourages leaders to cultivate an environment where communication is valued so they can lead more effectively.