In her book "The Art of Communication," Susan C. Young emphasizes the significance of one's voice in creating a lasting first impression. Your vocal delivery can affect how others perceive you, whether as intelligent and approachable or as dismissive and unkind. The nuances of how you speak contribute to your overall vocal image, impacting interpersonal interactions.

Young asserts that the way you express your words can influence not just clarity but also the emotional response of your listeners. A positive and friendly vocal tone fosters connection and understanding, while a negative or harsh tone can create barriers. Hence, being mindful of your voice is crucial in effective communication.